View management

A view defines the elements that appear when a user opens a form or a list.

Administrators and users with the personalize role can define views for any list and form, which view should be visible by default, and which views pertain to specific user roles. Users with the admin or view_changer roles can change views.

For example, this is the Incident form in the Self-Service View:

Figure 1. Self service view

This is the Incident form in the Metrics View:

Figure 2. Metrics view
Note: Views can be used to define base views. UI Policies can modify those views based on context. For more information, see Create a UI policy.