Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

History of recently viewed records

History of recently viewed records

You can see the history of an ITIL user's recently viewed records, and it can display an ITIL user's most viewed items.

The system offers a viewable history of an ITIL user's recently viewed records, and it can display an ITIL user's most viewed items. Both are implemented as tags, and once activated they appear in the application navigator in UI11.

Figure 1. View history in UI11
View history
Note: In UI16, a similar feature is available. For more information, see View your navigation history.