Locations are used by various applications to locate users, facilities, or configuration
items (CI).
You can configure different levels of location in a parent-child hierarchy. For example, an
email server might be associated with a location of Second Floor, whereas the email business
service might be associated with New York City.
Each level of this hierarchy contains a separate location record, with the next higher level
specified as a parent. In this example each location is selectable as a hierarchy from reference
fields:
Figure 1. Location hierarchyThe location is also used to generate a full identifier in the
Full name
field, which is available by configuring the form as follows.
Figure 2. Location Full nameLocations are stored in the Location [cmn_location] table.
Define a location
To create a location, navigate to and click
New .
Table 1. Define a location
Field
Description
Name
The name of the location. This name is the display value that the system uses when
referencing this location on a form.
Street
The street address of the location.
City
The city of the location.
State / Province
State or province of the location.
Zip / Postal Code
The zip or postal code of the location.
Country
The country of the location.
Contact
Name of a user who is the contact for this location.
Phone
The phone number for the location.
Fax phone
The fax number for the location.
Parent
Name of the parent location for this location. Location hierarchies are described
above.
Latitude
The latitude of the location. This field and the Longitude
field described below are populated automatically by the get_lat_long
business rule when the form contains enough information, such as an address or city name
and a postal code.
Deactivate this business rule to prevent the system from
overwriting any values entered manually into these fields.
Longitude
The longitude of the location.
Fields that can be added by
configuring the form:
Company
A reference field to the Company
[cmn_company] table.
Full name
A read-only, calculated field that assembles the parent hierarchy of the location
into a full name.
Stock room
A boolean field that identifies whether the location is being used as a stock
room.
Time zone
The location's time zone. By default, the location uses the system time zone.
Map location
The latitude and longitude fields are populated by a business rule
(get_lat_long ) which queries the Google Map service. The more specific the
location is, the more accurate the latitude and longitude are.
After the latitude and longitude are populated, Map Pages can be defined that display
locations in an interactive map. For more information, see
Map pages .
Latitude and longitude are expressed as a floating point data type. Previous releases
expressed this information as a string. During an upgrade, the system converts the data where
possible.
