Custom-built integrations Customers can contact a sales representative to have ServiceNowbuild a custom integration for them. The following are examples of past custom-built integrations requested by customers. ServiceNow assumes no responsibility for the content of these pages as they are examples of usage, not supported code. Table 1. Custom-Built Integrations Integration Type Integration Point Ariba Web services Service Catalog AT&T eBonding Web services Incident BMC Remedy Web services Incident Borland Starteam MID Server Incident CA Service Operations Insight (SOI) - POV MID Server Events Incident Centennial Import sets CMDB CiscoWorks Email notifications Incident Clarify Email notifications Incident Dell AlertFind Web services Incident Eloqua Web services Incident EMC nLayers Web services CMDB Discovery EMC Smarts Web services Incident EMC Smarts ADM Web services CMDB Discovery HDI Survey Email notifications Incident HP OpenView Operations Web services Incident HP OpenView Operations (Windows Servers) Email notifications Incident HP OpenView ServiceDesk Email notifications Incident HP Service Manager 7 Web services Incident IBM Tivoli Access Manager External authentication (single sign-on) User Provisioning SSO IBM Tivoli Identity Manager External authentication (single sign-on) SSO IBM Tivoli TEC Web services Email notifications Incident IBM WebSphere MQ JMS Incident IFrames CMS Knowledge Interlink Business Enterprise Server (BES) Email notifications Incident InTouch Notification System Web services Incident Jira Web services Incident LANDesk MID Server CMDB Logica (Remedy) Integration Web services Incident Request Tasks Lotus Notes Domino Email notifications Email LPI Level Platforms Web services Incident ManageIQ EVM Web services Service Request Virtual Environments Manhattan Software CenterStone eC1 Web services Incident Microsoft Biztalk (Getronics) Web services Incident Microsoft Identity Integration Server (MIIS) MID Server User Provisioning Microsoft Outlook Email notifications Change Nimsoft Integration Web services CMDB Incident Novell eDirectory 6.5 LDAP Users Oracle Financials (ERP) Web services Incident CSV flat files Oracle PeopleSoft External authentication (single sign-on) Email notifications MID Server SSO JDBC Import Salesforce.com Web services CMDB Incident Caller SAP Web services Incident Sendmail Web services Email Sharepoint Web services Knowledge Shibboleth External authentication (single sign-on) SSO SilverBack Email notifications Incident SSO - Digest Hash External authentication (single sign-on) SSO SSO - PGP token External authentication (single sign-on) SSO SSO - WebSSO External authentication (single sign-on) SSO WebMethods Web services Incident Xing Web services Incident CMDB integrationsServiceNow provides vendor specific CMDB integrations.Email IntegrationsThe system provides integrations through email.Event integrationsServiceNow provides vendor specific event integrations.Incident integrationsServiceNow provides vendor specific incident integrations.MID server integrationsThe system provides integrations that connect through a MID Server.