Basic MID Server and ECC Queue concepts By creating a record in the ECC Queue we can send a command to the MID Server. Note: The following integration is not part of the supported platform. The integration may require additional customization prior to operating correctly. This integration is typically performed by an experienced administrator or consultant. The integration requires the following information from the ECC Queue record. Field Description Agent The MID Server that will run this command. Topic The string Command tells the MID server that this is a command. Name The command to be executed. Queue The string output lets the MID Server know it has work to do. State The string ready lets the MID Server knows it can do the work. Source The optional string used for filtering. The integration uses the string StarteamChange; INC#####.