Microsoft SCCM Integration 2012

The Microsoft System Center Configuration Manager (SCCM) 2012 integration is a one direction import of SCCM data into the ServiceNow Configuration Management Database (CMDB). Scheduled imports bring relevant data from SCCM tables into the CMDB through the SQL database and map them to the ServiceNow instance. Beginning with this version, either a full data import or an incremental import can be performed. The import is achieved using a JDBC connection via the MID Server. This functionality requires the Integration - Microsoft SCCM plugin and a new table in the SQL Server database. This integration is available starting with the Dublin release.

For SCCM 2012, ServiceNow supports the following SCCM versions:
Table 1. Supported Version
SCCM Plugin Supported Microsoft SCCM Versions Additional Information
SCCM integration version 2012 SCCM 2012 R 1
  • The ServiceNow Integration - Microsoft SCCM V2012 plugin supports Microsoft SCCM 2012 release 1.
  • Microsoft SCCM 2012R2 server has not been tested by ServiceNow. However, customers have reported success using it with the Integration - SCCM 2012 plugin