Upgrades and conversions

The ServiceNow platform includes tools to help you during and after an upgrade, and also allows you to convert a ServiceNow Express instance to a ServiceNow Service Management enterprise platform.

See also

Upgrade to Helsinki

The upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your sub-production and production instance upgrades.