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  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Upgrades and conversions

Upgrades and conversions

The ServiceNow platform includes tools to help you during and after an upgrade, and also allows you to convert a ServiceNow Express instance to a ServiceNow Service Management enterprise platform.

See also

Upgrade to Helsinki

The upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your sub-production and production instance upgrades.

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