Non-interactive sessions

The Non-Interactive Sessions plugin creates a distinction between interactive and non-interactive users.

  • Interactive users can log in to the ServiceNow UI and can use their credentials for SOAP connections if allowed by strict security. They can use their credentials for other API connections such as WSDL, JSON, XML, or XSD without restriction.
  • Non-interactive users can only use their credentials to authorize API connections such as JSON, SOAP, and WSDL. They cannot log in to the ServiceNow UI. The strict security high security setting determines if non-interactive users are subject to Contextual Security requirements.

Distinguishing between interactive and non-interactive users increases instance security by ensuring that users conform to the principle of least privilege.