Contents Now Platform Administration Previous Topic Next Topic Wildcard characters allow searching for patterns and variations ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Other Share Wildcard characters allow searching for patterns and variations Expand search results to match any non-space character. The system supports both single-character and multiple-character wildcards. The following searches support wildcard characters. Global text search Knowledge BaseNote: To enable wildcard search in the Knowledge context, navigate to Contextual Search > Search Contexts > Knowledge Base Search and select the Enable wildcard searches check box. Lists (text searches of all fields) Reference fields Note: Wildcard text searches are only effective with multiple character words. A wildcard within a sequence of pictogram characters returns too many options for an efficient search. Wildcards are best used with letter-based words. To perform a single-character wildcard search, use the percent sign (%) character. This wildcard finds words that contain any one character in place the percent-sign-character. For example, to find words such as text or test, search for: te%t To perform a multiple-character wildcard search, use the asterisk (*) character. This wildcard finds words that contain zero or more characters in place of the asterisk-character. For example, to find words such as planned or placed, search for: pl*d You can use wildcard characters anywhere in a search string. If a wildcard search returns too many hits, the system displays a message asking you to refine the search. Administrators can set a global text search property to change the limit for wildcard search results. Related ConceptsGlobal text search finds records from multiple tablesList search finds records from the current tableBoolean operators allow conditional search resultsQuotation marks allow exact phrase searches On this page Send Feedback Previous Topic Next Topic
Wildcard characters allow searching for patterns and variations Expand search results to match any non-space character. The system supports both single-character and multiple-character wildcards. The following searches support wildcard characters. Global text search Knowledge BaseNote: To enable wildcard search in the Knowledge context, navigate to Contextual Search > Search Contexts > Knowledge Base Search and select the Enable wildcard searches check box. Lists (text searches of all fields) Reference fields Note: Wildcard text searches are only effective with multiple character words. A wildcard within a sequence of pictogram characters returns too many options for an efficient search. Wildcards are best used with letter-based words. To perform a single-character wildcard search, use the percent sign (%) character. This wildcard finds words that contain any one character in place the percent-sign-character. For example, to find words such as text or test, search for: te%t To perform a multiple-character wildcard search, use the asterisk (*) character. This wildcard finds words that contain zero or more characters in place of the asterisk-character. For example, to find words such as planned or placed, search for: pl*d You can use wildcard characters anywhere in a search string. If a wildcard search returns too many hits, the system displays a message asking you to refine the search. Administrators can set a global text search property to change the limit for wildcard search results. Related ConceptsGlobal text search finds records from multiple tablesList search finds records from the current tableBoolean operators allow conditional search resultsQuotation marks allow exact phrase searches
Wildcard characters allow searching for patterns and variations Expand search results to match any non-space character. The system supports both single-character and multiple-character wildcards. The following searches support wildcard characters. Global text search Knowledge BaseNote: To enable wildcard search in the Knowledge context, navigate to Contextual Search > Search Contexts > Knowledge Base Search and select the Enable wildcard searches check box. Lists (text searches of all fields) Reference fields Note: Wildcard text searches are only effective with multiple character words. A wildcard within a sequence of pictogram characters returns too many options for an efficient search. Wildcards are best used with letter-based words. To perform a single-character wildcard search, use the percent sign (%) character. This wildcard finds words that contain any one character in place the percent-sign-character. For example, to find words such as text or test, search for: te%t To perform a multiple-character wildcard search, use the asterisk (*) character. This wildcard finds words that contain zero or more characters in place of the asterisk-character. For example, to find words such as planned or placed, search for: pl*d You can use wildcard characters anywhere in a search string. If a wildcard search returns too many hits, the system displays a message asking you to refine the search. Administrators can set a global text search property to change the limit for wildcard search results. Related ConceptsGlobal text search finds records from multiple tablesList search finds records from the current tableBoolean operators allow conditional search resultsQuotation marks allow exact phrase searches
