Set a conversion rate

ServiceNow downloads a currency conversion table from the European Central Bank nightly by default.

About this task

You can adjust the frequency of this behavior or disable it entirely.


  1. Navigate to System Scheduler > Scheduled Jobs.
  2. Open the job named ECB Exchange Rate Load.
  3. Modify the schedule, as needed.

    After the job runs, rates are stored in and loaded from the Exchange Rate [fx_rate] table. Navigate to System Localization > Exchange Rates to see them.