Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Context ranking

Log in to subscribe to topics and get notified when content changes.

Context ranking

Context ranking allows a user to sort a collection of records preferentially, that is, independently of the attributes of those records.

For example, a Customer Support manager can organize a list of incidents in the order in which a technician should work on the tasks. Creating such an arbitrary list with a list filter is not possible.

Feedback