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Configure customer updates indicator

Configure customer updates indicator

You can configure the indicator for customer updates, which are changes that update sets, scripts, service catalog items, and other configuration tables track.

Before you begin

Role required: admin

About this task

The customer updates indicator icon (Customer updates indicator icon) may appear on the header of forms that have customer updates. Clicking the customer updates indicator opens the update set records for the item.

You can configure this indicator to appear for all or for specific administrators using the owned_by_indicator.form user preference.


  1. Navigate to User Administration > User Preferences.
  2. Perform one of the following actions.
    Enable the indicator for all administrators Set the owned_by_indicator.form preference to true.
    Enable the indicator for an individual administrator
    1. Make sure the owned_by_indicator.form system user preference is set to false.
    2. Create a user preference with the following values:
      • Name: owned_by_indicator.form
      • User: Select the administrator for which to enable the preference.
      • Value: true