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Process flow formatter

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Process flow formatter

The process flow formatter provides a graphical summary of the stages in a process. The formatter is typically shown at the top of forms that are part of a process.

Each record on the Flow Formatter [sys_process_flow] table represents a process stage and can have a different condition applied to it. When specified conditions are fulfilled, the formatter highlights the current stage and all previous stages.

These examples show a workflow in the UI15 and UI16 interfaces.

Figure 1. UI15 process flow for an incident
UI15 process flow for an incident
Figure 2. UI16 process flow for a change request
UI16 process flow for a change request

When any formatter stages are defined for a table, they appear on the form associated with that table in the order specified, assuming the formatter has been added to the form.