By default, the instance validates the domain hierarchy every time you change the
domain table, change the query method, or reset the records to the global
The Domain Progress Workers list displays any currently
running domain tasks. Use the following procedure to manually start the validation process.
Note: Domain paths are used for all customers on Helsinki and later. Domain
numbering is no longer used. ServiceNow support can assist in the upgrade. When
you create a domain or update the parent of a domain, the system runs a
scheduled job to recalculate domain paths. The result of the scheduled job, use
the following URL:
From Domain Validation, click More > Validate
After the validation process completes, review the Domain
Alerts section for any renumbering or path conversion
The domain validation process automatically fixes some validation errors and
provides information about errors that cannot be automatically fixed.