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Report types and creation details

Report types and creation details

Learn about different types of reports you can create, and when and how to create them.

You can generate the following types of reports, organized by category:

Table 1. Report types
Report Description
List Displays data in the form of an expandable list, similar to a standard ServiceNow list.
Time Series Charts
Line Shows how one or more values change over time by connecting a series of data points with straight lines.
Column Shows how one or more values change over time by displaying them as proportional vertical columns.
Area Resembles line charts, but the area between the axis and line is commonly emphasized with colors.
Spline Shows how one or more values change over time by connecting a series of data points with a fitted curve through the data points. Spline charts let you take a limited set of known data points and approximate intervening values.
Column and Bar Charts
Bar Shows rectangular bars with lengths proportional to the values that they represent. The bars can be plotted vertically or horizontally.
Pareto Combines bar and line charts to identify the most important factors in a large set of factors.
Histogram Provides visual interpretation of numerical data by indicating the number of data points that lie within a range of values.
Pie Shows how individual pieces of data relate to the whole.
Donuts and semi-donuts Compares the size of parts to the whole. The difference between a donut and a semi-donut chart is that a semi-donut is a donut sliced in half.
Speedometer Shows an overview of the count of an indicator you want to measure at this moment. Speedometers and dials are similar but vary slightly in presentation. A speedometer shows numbers in the form of a round meter. A dial shows a half circle, where the part in which scores are shown is filled out with a color.
Dial Shows a quick and simple overview of the count of an indicator you want to measure at this moment.
Multilevel pivot tables Display aggregate data broken down by multiple metrics in a single chart.
Heatmap Display aggregate data visually using different colors to represent different values.
Map Display data on a geographical map.
Bubble Display multiple separate metrics on a single chart.
Pivot table Aggregates data from a table to display the source of summarized data.
Funnel Displays values as progressively decreasing proportions. The size of the area is determined by the series value as a percentage of the total of all values.
Calendar Displays data-driven events in a calendar format.
Pyramid Displays a variation on a bar chart that uses pyramid shapes instead of horizontal rectangles.
Box Shows the distribution of values in a data set.
Trend Shows how the value of one or more items changes over time. Values along the horizontal axis of the trend chart represent the time measurement. Values on the vertical axis represent the changes to the items being monitored. The trend line or curve reveals a general pattern of change.
Control Displays data as a series of connected points to determine whether or not a business process is in a state of statistical control.
Trendbox Shows the difference between groups over time.
Single score Display a single aggregate value that is important to your business.

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