can activate the plugin for a Performance Analytics content pack if you have the admin
role. The plugins include demo data and activate related plugins if they are not already
Performance Analytics content pack plugins follow the naming format Performance
Analytics - Content Pack - <Application name>.
Activating a Performance Analytics content pack plugin also activates any plugins for
the associated application if they are not already active. For example, activating
the Performance Analytics - Content Pack - Customer Service plugin also activates
the Customer Service plugin, if it is not already active.
Note: You can activate Performance Analytics content packs
on instances that do not have Performance Analytics Premium to evaluate the
functionality. However, to collect scores for content pack indicators you must
license Performance Analytics Premium.
Find and click the plugin name.
On the System Plugin form, review the plugin details and then click the
Activate/Upgrade related link.
If the plugin depends on other plugins, these plugins are listed along with
their activation status.
If the plugin has optional features that are not functional because other
plugins are inactive, those plugins are listed. A warning states that some
files will not be installed. If you want the optional features to be
installed, cancel this activation, activate the necessary plugins, and then
return to activating the plugin.
If available, select the Load demo data check box.
Some plugins include demo data—sample records that are designed to illustrate
plugin features for common use cases. Loading demo data is a good policy
when you first activate the plugin on a development or test instance.
You can also load demo data after the plugin is activated by clicking the
Load Demo Data Only related link on the System