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Performance Analytics breakdowns

Performance Analytics breakdowns

Breakdowns allow you to organize and filter indicator scores based on instance data, such as to show separate scores for each assignment group.

You can apply a breakdown on scorecards and dashboards. Breakdowns can be based on available instance data, or on bucket groups, which are custom groups for categorizing data. For example, a breakdown could divide incident data by priority or by assignment group, or divide a geographical area by country or region.