UI actions installed with Service Level Management

Service Level Management adds the following UI actions.

Table 1. Service Level Agreement UI actions
UI action Tables Description
Refresh Task SLA [task_sla] Calculates up to date timing information for the task SLA and then reloads the form.
Show Workflow Task SLA [task_sla] Displays the workflow in a pop-up window.
Show Schedule SLA Definition [contract_sla] Displays the schedule in a calendar view in a new window or tab.
Show SLA Timeline Task SLA [task_sla]

List context menu

Displays a timeline visualization of the Task SLA including highlighting periods of pause time and when the SLA breaches.
Show SLA Timeline Task SLA [task_sla]

Form action

Displays a timeline visualization of the Task SLA including highlighting periods of pause time and when the SLA breaches.
Show SLA Timeline SLA Definition [contract_sla]

Form action

Opens the SLA timeline visualization form with no task record selected. The user can then choose which record to show the SLA timeline visualization for.
Show progress SLA Repair Log [sla_repair_log] Opens the progress dialog for an SLA repair that is still in progress.
Repair all filtered SLAs Task SLA [task_sla] Initiates a repair for all the task SLAs in the list.
Repair SLAs Task [task] Form action. Initiates a repair for all the task SLAs related to the task.
Repair SLAs Task [task] Available as a list action. Initiates a repair for the task SLAs that have been selected (checked). This is applicable to UI11 only.
Repair SLAs Task [task] Available as a list action. Initiates a repair for the task SLAs that have been selected (checked). This is applicable to UI16 only.
Repair Task SLA [task_sla] Form action. Initiates a repair for the task SLA record.
Repair SLAs Task SLA [task_sla] Available as a list action. Initiates a repair for the task SLAs that have been selected (checked).