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View audit history

View audit history

About this task

To view the audit history of a variable:

Procedure

  1. Navigate to Self-Service > Requested Items.
  2. Open a requested item to display the Requested Item form.
  3. For the purpose of demonstration, change the value of a service catalog variable inside the item.
  4. Right-click the header bar and select History > List.
  5. The Record History form contains a related list detailing all changes to the requested item, including all variables.
    Note:

    Audits of variables are prefixed with "VARIABLE:".