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Home Helsinki ServiceNow IT Service Management IT Service Management Service Catalog Service Catalog customization Configure mobile devices Define the mobile layout
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Define the mobile layout

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Define the mobile layout

You can configure the mobile layout for categories within a service catalog.

Before you begin

Role required: admin

About this task

By default, service catalog categories appear on mobile devices in the same order as on desktop devices.

Procedure

  1. Navigate to Service Catalog > Mobile Admin > Mobile Layout to display a list of service catalogs.
  2. Click the lookup icon for the service catalog you want to configure.
    The mobile layout details for that catalog displays.
  3. Click Edit to select which categories appear on mobile devices, and in which order.
    Figure 1. Service Catalog mobile layout catalogs
    Service Catalog mobile layout
  4. Add, remove, or reorder the selected mobile categories, and then click Save.
    Note: To return the display to the default desktop layout settings for the portal page associated with that catalog, click the Replace categories with desktop layout related link.