Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Restrict access by role

Restrict access by role

By default, individual catalog items and categories do not have access restrictions.

About this task

Administrators can grant or deny access to a service catalog item or category based on role.

Procedure

  1. Navigate to Service Catalog > Maintain Items or Service Catalog > Maintain Categories.
  2. Open the relevant catalog item or category.
  3. Add the required roles to the Roles field.
    You may need to Configure the form or change to Default View to see the Roles field.
    Figure 1. Roles Granted