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CMDB information

CMDB information

The Configuration Management Database stores information about all of the configuration items and their relationships.

In addition to providing basic information about the configuration item to serve as a reference, there are two tools within the CMDB that can provide important information about problems.
  • The Business Service Map, which can help isolate problems caused by problems in related items
  • The CMDB Baseline, which can help track planned and unplanned changes