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Help the Help Desk

Help the Help Desk

Help the Help Desk is a tool that allows users to populate the CMDB automatically with information about their Windows computer.

Help the Help Desk is a small Web application that downloads and runs locally, using a WMI login script to gather information such as serial number, computer name, disk configuration, network configuration, installed software, memory, and much more. Users have the option of using two types of SOAP authentication for running the Help the Help Desk script.