Update change request workflow

You must update the change request workflow to reflect the addition of the new Complete state.

Before you begin

Role required: admin

About this task

The default Change Request – Normal workflow for type Normal change requests must be modified to update the change request to the new state of Complete instead of Review.

To update change request workflow:

Procedure

  1. Navigate to Workflow > Workflow Editor.
  2. Select Change Request – Normal from the list of workflows.
  3. Select the Checkout option from the Context menu to create a new version of this workflow.
  4. Open the Set Values activity that transitions to the End activity and modify the following fields.
    Field Value
    Name Enter Move to Complete.
    Set these values template Update value to State = Complete.
  5. Click Update to save the modifications.
  6. Open the Wait for conditions activity that transitions to the End activity and modify the following fields.
    Field Value
    Name Enter Change moves to Complete.
    Set these values template Update value to State is Complete.
  7. Click Update to save the modifications.
  8. Select the Publish option from the Context menu to publish the new version of this workflow.