Review default workflows

Any modification to the state model may impact the default workflows for change requests.

Before you begin

Role required: admin

About this task

Each change type has a default workflow. To ensure that any change to the state model has not adversely impacted workflows, you must review each of the default workflows.


Review the workflow for each ChangeRequestStateModel_<type> script include that has been modified.
Table 1. Workflows for Change Types
Change type Script include Name Workflow
Normal ChangeRequestStateModel_normal Change Request - Normal
Standard ChangeRequestStateModel_standard Change Request - Standard
Emergency ChangeRequestStateModel_emergency Change Request - Emergency

Modifications to the default workflow for each change type will depend on where the new state is added in the sequences of states.