Request a standard change from the catalog

Standard change catalog can be used to request a new standard change from the published standard change templates.

Before you begin

Role required: itil

Procedure

  1. Navigate to Change > Standard Change > Standard Change Catalog.
  2. Select one of the following options depending on the type of standard change you want to request.
    OptionDescription
    Network Standard Changes Request a standard change relating to network related changes.
    Server Standard Changes Request a standard change relating to servers and attached storage.
  3. Select a template from the Items section. For example, Add network switch to datacenter cabinet in the Network Standard Changes > Items section.
    When you select the catalog item, a standard change is created. The Standard Change Request form is displayed with values from the standard change template.