Extend multiple CI association

You can extend multiple CI association to enable it for other types of tasks.

Before you begin

Role required: admin

Procedure

  1. Enter sys_properties.list in the navigation filter to open the System Property [sys_properties] table.
  2. Open the List of all the task types where user wants to associate CIs using a List (com.snc.task.associate_ci) system property.
    Note: The value of this property is set to change_request by default to enable association of multiple CIs to change requests.
  3. To enable multiple CI association to other types of task, add the required table as a value. For example, to enable multiple CI association for problem records, add problem as a value.
  4. Click Update to save and update the property.