Disable multiple CI association

You can disable multiple CI association from the related lists on change request records.

Before you begin

Role required: admin

Procedure

  1. Enter sys_properties.list in the navigation filter to open the System Property [sys_properties] table.
  2. Open the List of all the task types where user wants to associate CIs using a List (com.snc.task.associate_ci) system property.
  3. Remove the change_request value.
  4. Navigate to System UI > List control.
  5. To disable multiple CI association for the related lists:
    OptionDescription
    Associated CIs Open the entry with the task_ci.task related list and remove the selection from the Omit edit check box.
    Impacted Services/CIs Open the entry with the task_cmdb_ci_service.task related list and remove the selection from the Omit edit check box.