You can define risk and impact conditions for your change records.
You can define the rules based on which the risk and impact of a change will be
If more than one rule matches the criteria specified on a change request, the
Order field determines the order in which rules are
evaluated. Rules with lower numbers are evaluated first. If there are two or more
rules with differing orders, the rule with the lowest order is evaluated and the
others are ignored.
To define a new risk or impact condition:
Users can now enter criteria based on which the risk and impact of a change request
will be calculated.
Use one of the following options to define the new rule:
- Condition filter: use the builder to construct the logic.
- Advanced condition: use the Condition field to
script an advanced condition.
- Script values option: use to script conditions.
Note: The Active field must be checked for a rule to be