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Configure change request to perform bulk changes to CIs

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Configure change request to perform bulk changes to CIs

You can configure the change request form to perform bulk changes to CIs.

Before you begin

Role required: admin

The Best practice- bulk CI changes plugin is activated.

Procedure

  1. Configure the change request form as follows:
    1. Add the CI Class and Proposed Change fields, if they are not already visible.
      The Proposed Change field is hidden by a UI policy until a CI class is selected.
    2. Add the Affected CIs related list.
    3. Remove the Configuration Item field from the form because all CIs must be tracked through the Affected CIs related list.
  2. Click Save to save and submit the details.

What to do next

Users can perform bulk changes to CIs on the change request form.
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