Downgrade a license

You can downgrade a software license using one of two methods: from a software model record or from a software license record

Before you begin

Role required: sam

About this task

Note: Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.

Procedure

  1. Complete the following steps to downgrade a license from a software model record.
    1. Navigate to Software Asset > Software Models.
    2. Select a model.
    3. In the Downgrade section, double-click under the Downgrade child column heading.
    4. Select a software model from the list.
    5. Click the green check mark.
  2. Complete the following steps to downgrade a license from a software license record.
    1. Navigate to Software Asset > Software Licenses.
    2. Select a license.
    3. Click New in the Software Upgrade and Downgrades related list.
    4. Select a software model from the list.
    5. Select the Start and End dates.
    6. Click Submit.