Asset information management

Asset management starts with finding out information about the assets your organization has.

Questions to answer include the following.
  • What assets does the organization own?
  • What assets does the organization lease or rent?
  • Who is responsible for each asset?
  • Where are all assets located?
  • Are assets being used? How frequently are they used?

In the ServiceNow platform, there are several methods for obtaining asset information. After you use a discovery tool to identify assets, you can use tools in the Asset Management application. For example, use the overview reports, view a list of assets in stock, and view a list of unallocated software licenses.

To view assets that are in stock, navigate to Inventory Management > Stock > In Stock.

Figure 1. Assets in stock
Assets in stock