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View on-call calendar

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View on-call calendar

The on-call calendar provides daily, weekly, and monthly views of the selected rotation and roster schedules.

About this task

A new on-call calendar view replaces the legacy view. It provides an on-call manager with daily, weekly, and monthly views of the selected rotation and roster schedules.

The new on-call calendar view is enabled by default for instances that are upgrading from any previous release. To switch back to the legacy view, set the com.snc.on_call_rotation.show_legacy_calendar property to true.

If there is more than one rotation schedule on the same day, the secondary and tertiary rotation schedules are also available to view.

Roles required: admin, itil, roster_admin, or rota_admin

To view the on-call calendar:
Note: The following steps only describe how to view the new calendar view. Refer to previous releases for details on viewing the on-call calendar with the legacy view.

Procedure

  1. Navigate to On-Call Scheduling > On-Call Calendars.
    The on-call coverage for the calendar of the selected group is displayed.
  2. To select the group, rotations, and rosters that you would like to view, click the Settings icon.
    You can use the choice list to select a specific group whose on-call rotation calendar you would like to view. You can use the toggle buttons to select the primary, secondary, and tertiary rosters for the selected group.
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