Password Reset Overview module

The Password Reset > Overview module displays reports on password reset and password change activities.

Table 1. Password Reset reports
Title Description
Password Requests (last 7 days) Number of password reset requests by type during the last 7 days.
Blocked Users (last 7 days) Number of users blocked over the last 7 days.
Password Reset Request Status (last 7 days) The status of all password reset requests by process.
Password Reset Request by Action (last 30 days) Number of password reset requests by action type: Reset Password, Unlock Account, or Reset and Unlock.
Password Reset Top Users (last 30 days) Number of password reset requests per user. Many password reset requests from a single user could indicate a security issue.
Password Reset Failed Verifications (last 7 days) Number of failed verification attempts, by verification instance. A failed verification occurs when a user attempts to reset the password, but fails for one reason or another, during the identity verification step. Many failed verification attempts for a specific type of verification could indicate that the process is too complicated or unclear.
Password Reset Enrollment By Verification Number of users by verification type who have and have not enrolled in the password reset program. A large number for users who have not enrolled could indicate a compliance or communication issue within the organization.
Password Change Top Users (last 30 days) Number of password change requests per user. Many password change requests from a single user could indicate a security issue.

To make room for new data, the system periodically purges the data that is used for password reset monitoring and reporting.

Users with the password_reset_admin role can customize the layout of the reports that appear in the Overview module.