Password Reset Windows Application installation requirements

Review the guidelines to ensure that the Password Reset Windows Application will work on your instance.

Item Requirement
Required hardware
  • 1 GHz or faster processor
  • 512 MB of RAM
  • 10 MB of available hard disk space (x86)
  • 10 MB of available hard disk space (x64)
Required software
  • Microsoft .Net Framework v4.5.2¬†and up
  • Microsoft Visual C++ Redistributable Package for Visual Studio 2013
Supported operating systems
  • Windows 7
  • Windows 8.1
  • Windows 10
Supported processor architecture
  • X86
  • X64
Supported network architecture
  • Password Reset Windows Application clients must have direct access to both the Internet and the ServiceNow instance where the Password Reset Windows Application is configured
  • To reset an AD password, the client must be on the corporate network.