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Request a VMware instance

Request a VMware instance

Users requesting a VMware instance from the service catalog must have the cloud_user role.

  1. Navigate to Self-Service > Cloud Resource Catalog > VMware Virtual Machines.
  2. Click VMware Instance to request a VMware virtual machine and fill in the fields, as appropriate.

    The VMware Instance request form appears. By default the Quantity field does not appear on the service catalog form for VMware instances. The system does not support ordering multiple VMware instances in a single catalog request.

  3. In the Catalog Item form for this virtual server, complete the following fields:
    Table 1. Catalog item form
    Field Description
    Start The date and time you would like this VM to be provisioned.
    End The date and time this VM may be retired (your lease may be extended later).
    Virtual Resource
    Business purpose A detailed description of the business purpose of this virtual machine to facilitate any necessary approvals and/or administrative decisions.
    Used for Select an appropriate use category to ensure your VM is provisioned properly for your needs.
    CMDB Attributes
    Assignment Group The User Group that will own the provisioned Configuration Item.
    Application The application that will generate a Used by::Uses relationship between the requested virtual machine and the application.
    Business Service The business service that will generate a Used by::Uses relationship between the requested virtual machine and the service.
    Offering The offering that your administrator has made available.
    Notes Any notes you may have (such as desired host name) for the IT provisioning team.
    Use predefined size Select Yes to accept the default specifications for the operating system and size. Select No to define custom specifications for this virtual machine.
    Size Select the predefined VM size that best suits your needs (some sizes may require special approval).
    Add additional disks Check box to add additional disks.
    Number of disks Select the number of disks to add radio button.
    Disk size Specify disk size for all the additional disks.

    The VMware order form looks like this:

    Figure 1. VM service catalog 2
    VM service catalog 2
  4. Click Order Now.

    The view changes either to the My Virtual Assets portal or to the Order Status form, depending on how the service catalog is configured. The portal shows the various gauges associated with the logged in user's virtual assets and requests. To view the current request, click the request number in the My Virtual Asset Requests list or expand the Stage column to determine where the request is in the provisioning process.

    Figure 2. VM service catalog 3
    VM service catalog 3
  5. Bookmark this page and return to it to track the status of this request.

    You are notified by email of the results of your request. If the provisioning request fails for any reason, an incident is automatically created and assigned to the Cloud Administrators group (if the glide.vm.create_incident system property is enabled).