Download the MID Server files

The MID Server application is downloadable from the ServiceNow service instance.

Before you begin

The IP address of the MID Server download site (install.service-now.com) can change without notice. To ensure that you can download the MID Server installation package and receive automatic MID Server upgrades, allow local network access to these IP addresses:
Date IP addresses
Current IP addresses (effective until November 10, 2017 (date subject to change). 199.91.136.98 and 199.91.140.98
New IP addresses, effective November 10, 2017 (date subject to change).
Note: You should make these IP addresses accessible in advance of this date.

149.96.5.98 and 149.96.6.98

199.91.136.98 and 199.91.140.98.

Role required: admin

About this task

You download the MID Server and then enable Discovery, Orchestration, or any integration that requires the use of the MID Server.

Procedure

  1. On the ServiceNow instance, navigate to Mid Server > Downloads on your instance.
  2. Select and download the MID Server for the appropriate operating system. If the download does not begin immediately, try the download at a later time as the system may be busy.
    Figure 1. MID Server file download matrix
  3. Right-click the header and select Save.
  4. Use the previously created MID Server user credentials and sign in.
  5. Activate Discovery, Orchestration, or any integration that requires the use of the MID Server.
    Step Result: After activation, the MID Server application menu appears in the application navigator.
    Figure 2. Mid Server Menu