Apply CI remediation

You can apply remediation to a CI that matches the conditions in a CI remediation rule. The specified remediation workflow is then executed to perform tasks that help resolve or troubleshoot a problem that the CI is experiencing.

Before you begin

Ensure that the CI matches a CI remediation rule.

Role required: evt_mgmt_admin

Procedure

  1. Navigate to Event Management > Dashboard.
  2. Double-click the tile of the service that includes the CI.
  3. On the service map, right-click the CI and select Remediation options.
  4. In the Remediation options dialog box, select the remediation that you want to apply and click Run.
    The remediations list includes remediations in which the CI matches the filter of a CI remediation rule, and remediations configured in alert rules for which alerts that are associated with the CI, match the filter.