Apply alert remediation

If an alert meets the criteria of an alert rule that enables manual remediation, you can manually apply remediation to resolve the alert.

Before you begin

Ensure that the alert matches an alert rule that enables manual remediation.

Role required: evt_mgmt_admin

About this task

When an alert is initially created, you can select which remediation to run from a list of all applicable remediations.

Procedure

  1. Find the alert that you want to remediate.
    OptionDescription
    From the Event Management dashboard Navigate to Event Management > Dashboard. You have these options for selecting an alert:
    • Select an alert from the list at the bottom of the dashboard.
    • Click a business service tile and select an alert from the list at the bottom of the service map.
    • Click a technical service tile and select an alert from the technical service object list, or select an alert from the Alerts tab.
    From the Alerts Console
    1. Navigate to Event Management > Alerts Console.
    2. Select an alert from the list.
  2. Right-click the alert, and select Run remediation.
  3. In the Remediation options dialog box, select the remediation workflow that you want to apply and click Run.