Monitor Event Management reports

From the Overview dashboard for Event Management, you can view and edit reports on active alerts, such as the state of current alerts, the CIs with the most alerts, and alert incidents by severity.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

About this task

Note: The Event Management Overview dashboard does not display information on alerts for CIs that are in maintenance. If you want to view the status of alerts for CIs in maintenance, see the Event Management > All Alerts list.
By default, the Overview dashboard displays these reports for active alerts:
Table 1. Overview dashboard reports
Report Description
Top Configuration Items with the most Alerts The CIs with the most alerts by severity.
Alert State The state of any open alerts.
Alert Incidents by Severity The number of incidents associated with any open alerts. If there are no incidents associated with alerts, this report is empty.
Services Affected by Alerts The number of alerts by business service.
Alerts (last 7 days) A list of the most recently opened alerts.

Procedure

  1. Navigate to Event Management > Overview.
  2. Perform any of the following actions.
    OptionDescription
    See the information represented by a chart segment Point your cursor to the segment to see a tooltip with the details.
    See a list of alerts with the severity represented by a chart segment Click the chart segment. A list of the alerts opens.
    The color of the segment represent the alert severity.
    • Critical (red): Immediate action is required. The resource is either not functional or critical problems are imminent.
    • Major (orange): Major functionality is severely impaired or performance has degraded.
    • Minor (yellow): Partial, non-critical loss of functionality or performance degradation occurred.
    • Warning (blue): Attention is required, even though the resource is still functional.
    • Info (green): An alert is created. The resource is still functional.
    Save the chart as an image file If a menu icon appears when you point your cursor to a chart, you can click the icon to export the chart to an image file.