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Import rules and events

Import rules and events

The Import event rules and events script moves Event Management threshold and filter rules to a new table and upgrades events for the Geneva release. If you want to import events and rules from ServiceWatch, contact ServiceNow Customer Support.

Before you begin

Role required: evt_mgmt_admin

About this task

The import script automatically runs during an upgrade to the Geneva release. Threshold and transform rules are converted to the new event rule format. The script converts the event_class field to the source field, and associates events to corresponding rules. Rule records from the Threshold Rule [em_threshold_rule] table are migrated to the Event Rule [em_match_rule] table.

There is no need to run the import script manually, unless you manually imported more rules into the Fuji format after the upgrade is complete.


  1. Navigate to System Definition > Fix Scripts.
  2. Click Import event rules and events.
  3. Click Run Fix Script and then click OK.
  4. Click Proceed.
  5. Review the results in the Event Rule table.
  6. If any rule or event could not be converted, add event rules and resend the events.
  7. Click Close.

What to do next

Confirm that the import successfully completed.