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Configure domain separation

Configure domain separation

You can configure Event Management for domain separation to create logically defined domains that limit unauthorized access to data. With domain separation, Event Management users can only see and manage alerts and events from their own domain.

Before you begin

Role required: em_mng_integration

About this task

Activate the Domain Support – Domain Extension Installer plugin and configure the MID Server for Event Management.

The following Event Management features support domain separation.

Table 1. Features that support domain separation
FeatureSupport
Alerts consoleSupported.
Alert and event rulesSupported.
Alerts groupsSupported.
Alerts panel and dashboardSupported.
Business service groupsSupported.

Limitation: The user can define a business service that is visible in other domains with services that are not visible in other domains. In this case, other domains can see impact results but cannot see how this result was calculated.

Event – alert flowSupported.

Separation is based on the domain user that sent events. User access is required for the credentials of the sending API events or in the configuration of the MID Server reporting events.

In a multi-domain environment, each MID Server can serve only one domain according to the integration user that it uses. In the configuration of the connector instance, make sure that the MID Server uses the same domain as Event Management.

Impact calculationSupported.

Segregation is based on the manner in which CIs are segregated.

Impact rulesSupported.
Manual servicesPartially supported.

Segregation is based on the manner in which CIs are segregated.

Technical servicesPartially supported.

Segregation is based on the manner in which CIs are segregated. Note: The discovery process does not segregate CIs by domain.

RemediationSupported.

While editing alert rules, users can only apply relevant workflows.

Service administrationSupported.

Procedure

  1. Activate the Domain Support – Domain Extension Installer plugin if it is not already active.

  2. Configure a connector instance to use a MID Server from same domain as Event Management.

Products > IT Operations Management > Event Management; Versions > Helsinki