Configure the MID Server user in the Discovery quick start

The MID Server user provides the credentials the MID Server uses to connect with the ServiceNow instance.

Before you begin

Role required: admin, discovery_admin

The MID Server user configuration is the first stage in the Discovery quick start.


  1. Enter the user name and password of the account under which the MID Server runs.
    If domain separation is active, the MID Server user inherits the domain of the administrator who created the user account. This user is created in the global domain if domain separation is not activated.
    Figure 1. MID Server user
    MID Server user
  2. Confirm the password and click Next. The system creates the user in the User [sys_user] table and assigns the mid_server role.