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Discovery for VMware vCenter

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Discovery for VMware vCenter

Discovery can explore the VMware vCenter process running on a Windows or Linux host.

ServiceNow Discovery supports these vCenter versions:
  • vCenter versions 6.0 and earlier
  • vSphere version 5.5
  • vCenter appliance version 6.5 and earlier
Note: If you are discovering SUSE Linux hosts for vCenter appliance version 6.0 and earlier, there are restrictions when using SSH. Please review VMWare documentation.

See vCenter data collected for a description of the VMware architecture and component relationships.

vCenter event collection

In addition to finding vCenter data through the standard discovery process, Discovery can also update the CMDB by detecting vCenter events through a MID Server extension called the vCenter event collector. See vCenter event collector for details.

vCenter Discovery on Windows host

Windows credentials are not necessary for vCenter Discovery, when valid VMware credentials are used.


The VMware credentials must have the read-only role in vCenter.