Schedule for purging the Password Reset reporting data

To make room for new data, the system periodically purges the data that is used for password reset monitoring and reporting.

Information contained in reports and monitoring tools could change dramatically immediately after a data purge. Contact ServiceNow Technical Support to modify purge intervals.
Table 1. Purge intervals for password reset tables
Table name Purge interval
[pwd_reset_request] 90 days (7,776,000 seconds).
Depending on your organizational data monitoring requirements, you could configure the rule to:
  • Purge successful requests after 90 days
  • Keep failed requests for 120 days
[pwd_user_lockout] 90 days (7,776,000 seconds).
Depending on your organizational data monitoring requirements, you could configure the rule to:
  • Purge successful requests after 90 days
  • Keep failed requests for 120 days
[pwd_reset_activity] 90 days (7,776,000 seconds).
[pwd_activity_monitor] 90 days (7,776,000 seconds).
[pwd_dvc_enrollment_code] 1 day (86,400 seconds).
[pwd_sms_code] 1 day (86,400 seconds).