Customer portal features The portal home page includes the following features: A header with links for creating and viewing cases, viewing assets, and managing users. A search feature that customers can use to search for information from several repositories. Links to information sources, such as the knowledge base, the community, and customer support cases. Customer portal headerThe header on the customer portal home page includes several useful customer links. Customer portal searchCustomers can use the search feature on the customer portal home page to search for information related to one or more keywords.Customer portal informationThe main section of the portal home page provides information from, and links to, the knowledge base, the community, and the customer support organization.