Delete an application

You can delete applications that are no longer needed.

About this task

Typically, you only delete applications that have never been shared with other instances. This process ensures you can support any published applications.

By default, deleting an application also deletes all the records that are associated with the application, such as tables, business rules, and menus.

Procedure

  1. If you have need to reinstall the application at a later time, publish a backup of your application to the ServiceNow application repository, ServiceNow Store, or an update set.
  2. Navigate to System Applications > Applications.
  3. Click the button for the application type you want to update.
    OptionDescription
    Develop Displays applications that have been created on this instance.
    Downloads Displays applications that have been downloaded on this instance.
  4. Open the application record.
  5. Click Delete.

    The system displays a confirmation dialog box indicating the number of application files in the application to be deleted.

    Confirm deletion
  6. (Optional) Click Show files to cancel deletion and navigate to a list of the application files in the application.
  7. Click OK.
  8. In the confirmation dialog box, enter delete and click OK.
    The system deletes the custom application record unless the application extends other applications.