Application developers access ServiceNow Studio to create, import, or open applications.

Before you begin

Important: You've landed at the legacy version of Studio, which will be supported until the Australia release in Q1 2026. Try building and editing apps in the new version of ServiceNow Studio instead. For more information, see Building applications with ServiceNow Studio.

Role required: admin

Procedure

  1. Select the path available to your role.
    Table 1. Paths to Studio
    User role Action to open Studio
    admin Navigate to All > System Applications > Studio.
    The Studio opens in a new browser tab and displays the Select Application modal dialog.
    The Select Application modal dialog with options to create application, import from source control or open an existing application.
  2. To create an application, click Create Application.
    The system displays a list of application creation options.
  3. To import an existing application from source control, click Import From Source Control list.
    Studio opens Import From Source Controlpage.
  4. To view an existing application, click the application name from the Applications list.

    The list also includes any store applications or scoped applications installed via plugins that are customized.

    Note: In a few scenarios for scoped applications installed via plugins, the Name field in the Store Applications (sys_store_app) table doesn't match the plugin name. To make sure you are choosing the correct application, search the Select Store Application list picker with the Name of the application mentioned in the sys_store_app. For example: The plugin Agile - Scaled Agile Framework - Essential SAFe creates the sys_store_app record with the name "SAFe". Therefore you would search the Select Store Application list picker with the word "SAFe".
  5. To open an installed store application so you can create your company's application-customization for it, click Select Store application and select the store application from the list picker display.
    Select store application dialog
    Studio opens the selected application.
    Note: The linked icon Linked icon indicates that there are uncommitted local changes in the application. The property is ignored for your company applications in development. The Can Edit Application in Studio property for a store application determines if the application can be edited in Studio. If set to false, you see a warning that you cannot edit the application in Studio. But you can open the application in Studio to use Source Control features or to publish its customizations to the application repository. The default is true for new applications. The application's owner can change the property value before releasing a new version.
    Can Edit Application in Studio warning