Timeline Visualizations

A timeline visualization is a representation of an organization's activities over time.

Typically, timeline visualizations are useful for quickly assessing the impact of future strategic and operational activities such as change requests and projects. Timeline visualizations come in two varieties: a two-dimensional (2D) view where activities are grouped by month, and a three-dimensional (3D) view where activities are grouped in lanes. Both views are interactive, and the 2D view can be printed.

Timeline administrators, users with the timeline_admin role, can set up visualizations to represent ITSM-related activities, such as incidents, problems, changes, and projects. Timeline administrators or users with the timeline_user role can personalize their timeline visualizations from the Settings pane in the visualization.

Activating timeline visualizations adds the predefined CIO Roadmap timeline visualization, which shows your organization's projects grouped by portfolios. Organizational leaders can use the CIO Roadmap to monitor and evaluate the status of current and upcoming projects.