As a Social Q&A user, you can ask questions that other users can respond
To accept the answer, click the Accept link from within the
answer. The accepted answer moves to the top of the list of answers. You can unaccept an
answer by clicking Unaccept.
Click Create new.
Enter a value for the following fields.
Table 1. Question fields
||Enter the question you have.
||Enter additional details about the question that may help
other users provide an answer.
||Select the knowledge base this question relates to. You
can select only knowledge bases configured to allow
||Select the knowledge category this question relates to.
You can select only categories within the selected knowledge
base. Questions without a category appear on the knowledge
homepage in the (empty) category.
||Enter one or more tags that describe the
Click Post Question.
Note: You must be the owner of the
question or the knowledge manager to accept an answer.